Details
Classification: Regular, Fulltime, Nonexempt, Onsite
Location: Mountain View
Department: Operations
Position Summary
The Computer History Museum is seeking a dedicated and customer-focused Events Coordinator to join our team. This role is integral to delivering event experiences for both our external venue rental clients and internal museum stakeholders. The ideal candidate is organized, detail-oriented, and thrives in a dynamic, collaborative environment.
Overall, the Events Coordinator provides support and executes tasks for venue rental, internal programs, the CHM programs and lectures series, and other special events.
Responsibilities
- Conduct site visits with potential venue rental clients.
- Generate sales agreements for small- to medium-size client events.
- Draft floor schematics for event set-up and ensure event-related details are planned and executed well.
- Serve as onsite contact for clients during venue rental events and maintain hands-on event supervision to ensure the client’s needs are met
- Communicate and collaborate with the Facilities Department to ensure client needs are met.
- Use event management software (Planning Pod) as needed.
- Assist venue rental team in maintaining client files, including generating rental agreements, sending invoices, and ensuring insurance requirements are received.
- Maintain relationships with vendors, including catering, security, parking, and administrative support.
- Assist with the execution of internal CHM events and programs, including education-related events, board meetings, and events for donors.
- Attend weekly team meetings and other mandatory meetings as needed.
- Collaborate effectively with staff members from across the Museum.
- Support the Museum Front of House team with tasks as needed, including customer service, ticketing, and retail store support.
- Perform other duties as assigned.
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Other Responsibilities
- Uphold the professional standards of the field and act in a manner consistent with the best interests of the Museum. Protect and enhance the Museum’s reputation and standing.
- Show respect for coworkers and visitors and an understanding of and appreciation for the diversity of the Museum's staff, volunteers, and audiences.
- Aspire to excellence in all aspects of the role and serve as a model for others.
- Maintain confidentiality.
- Suggest methods for improvement of job responsibilities and professional growth.
- Adhere to all CHM protocols, procedures, rules, and policies.
Qualifications and Skills
Background, Experience, Skills, and Education
- Experience in event planning, coordination, and execution.
- Formal education in hospitality management or other related subject preferred.
- Some college courses or equivalent work experience preferred.
- Excellent customer service skills.
- Ability to handle assignments simultaneously and meet deadlines in a fast-paced environment.
- Able to prioritize tasks and work both independently and as part of a team.
- Exceptional organizational, time management, and interpersonal communication skills (both oral and written).
- Ability to represent the Museum to clients with a high degree of professionalism and poise.
- Attention to detail.
- Fluency in Microsoft Office Suite.
- Must be able to work evenings and weekends.
ABOUT CHM
At the Computer History Museum our mission is to decode technology—its computing past, digital present, and future impact on humanity. From the heart of Silicon Valley, we share insights from our research, our events, and our incomparable collection of computing artifacts and oral histories to convene, inform, and empower people to shape a better future.
At CHM, we believe that diversity and inclusion among our teammates is critical to our success. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.
Benefits Offered
- Fully sponsored medical, dental, and vision benefits
- Partially sponsored health dependent costs
- Health Savings Account (HSA) with employer contributions
- 403(b) retirement plan with 1:1 employer matching
- Generous PTO (paid time off) benefits
- Fully sponsored life and disability Insurance
- Employee discounts in museum store and onsite cafe
Salary range: $28-$30 an hour
How to Apply
Are you ready to become a part of our team? In order to be considered for this position, applicants must include a cover letter, resume, and a list of 3 professional references and email to jobs@computerhistory.org. Please be sure to add the job title (exactly as it is spelled out in this site) that you are applying for in the subject line of your email.
