Data and Stewardship Manager

Details

Classification: Regular, Fulltime, Exempt, Hybrid

Location: Mountain View, California, United States

Department: Development

Summary of the Position

The Data and Stewardship Manager will lead, develop, refine, manage, and implement plans to assure appropriate stewardship and benefit distribution for all donors, supporters and members of/to CHM utilizing web technologies and our CRM—Salesforce. This individual must be self-directed, results-oriented and able to demonstrate outstanding project management capabilities and the skills to manage vertically and horizontally.

In addition to managing stewardship programs, this position shares responsibility (with the Annual Fund and Membership Manager) for data accuracy, hygiene, and for pulling reports. The Stewardship Manager reports to the CDO and is a key member of the development team.

Key Responsibilities

Knowledgeable of the Computer History Museum’s mission, exhibits, programs and long-range plans, and stay current with the functioning of the entire institution.
Work with the CDO and other museum staff to create, implement, evaluate, and revise donor/sponsor stewardship initiatives, programs and benefits.
Responsible for timely, appropriate, and meaningful acknowledgement all gifts to CHM.
Assuring accuracy of data in the Salesforce database and retrieving accurate reports as requested.
Responsible for information tracking, reporting, and evaluation related to stewardship programs.
Other duties as assigned.

Qualifications

Strong project management skills.
Results-oriented team player with optimistic attitude who takes initiative as an independent worker and embodies CHM core mission.
At least two years of donor stewardship experience preferred.
Proficient in database management, especially related to membership and annual fund, preferably in Salesforce.
Exceptional customer service skills.
Excellent verbal and written communication skills.
Ability to prioritize tasks and work accurately under deadlines; highly organized and methodical.
Creative thinking, with critical analysis and problem-solving skills, along with flexibility/adaptability and a knack for thinking on your feet.
Ability to work collaboratively and independently to achieve stated goals.
Proficiency with Word, Excel, Power Point, Outlook, and other office software.
Position requires some early morning, late evening, and weekend hours on occasion.
Bachelor's degree required.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and a list of 3 professional references and email to jobs@computerhistory.org. Please be sure to add the job title you are applying for in the subject line of your email.

We believe that diversity and inclusion among our teammates is critical to our success. CHM provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, CHM will provide reasonable accommodations for qualified individuals with disabilities.

Salary Range: $65K–$70K