background image

Visitor Guidelines

Welcome to CHM

We’re delighted to have you join us in exploring the rich history of computing. To ensure a safe, enjoyable, and educational experience for all our guests, we ask that you follow these simple guidelines during your visit.


Admission and Payments

  • Tickets are final sale, non-refundable, and non-transferable.
  • We accept debit cards, credit cards, and digital payment apps at our Museum store and ticket counters. Cash is only accepted at the Cloud Bistro café.


Visitor Conduct

  • Please treat each other and our staff with respect. Profanity, rude, inconsiderate, or abusive behavior is not allowed.
  • Disruptive noise is prohibited. Please set electronic devices to silent mode to maintain a peaceful environment.
  • Proper attire, including shoes and shirts, must be worn at all times in the Museum.
  • The use of all pens and any other writing/drawing/marking inked instruments that may be used to mark and/or deface CHM property is strictly prohibited in the exhibit areas. If making notes is necessary, please use a pencil.
  • Historical artifacts are priceless and easily damaged. Please do not touch them.


Accommodations and Accessibility

  • Motorized mobility devices are permitted in the galleries at their slowest speed.
  • A limited number of manual wheelchairs are available free-of-charge on a first-come, first-served basis at the Coat Check.
  • Service animals are welcome but must remain on a leash and under control at all times.


Security and Safety

  • You must comply with all security requirements, which may include searches of person and belongings and confiscation of prohibited items.
  • The Museum is not responsible for lost or stolen articles. Please keep your belongings with you.


Photography and Mobile Device Use

  • Personal non-flash photography is allowed. Use of flash, tripods, or other professional equipment is prohibited.
  • Devices should be used respectfully and should not disrupt the enjoyment of other visitors.


Food, Drink, and Smoking

  • Eating and drinking are not allowed in the exhibition areas. This includes water bottles.
  • Smoking is not permitted anywhere inside the Museum.


Family and Child Policies

  • Visitors aged 12 and under must be accompanied by an adult at all times.
  • We welcome breastfeeding and bottle-feeding throughout our spaces. A Mothers Room is available upon request.


Items Not Allowed

  • Please do not bring large bags, backpacks, strollers (unless noted for specific exhibitions), or umbrellas into the exhibition areas. A coat check service is available.
  • Prohibited items include but are not limited to weapons, illegal substances, professional cameras, tripods, monopods, selfie sticks, and large bags or backpacks.
  • Pets are not permitted inside the Museum. Service animals are welcome in the Museum but must be on a leash and under their owner’s control at all times.


Thank you for your cooperation and for helping us maintain a safe and welcoming environment for all our visitors. Enjoy your visit to CHM!


Last Updated: June 30, 2024

10 a.m.–5 p.m.

Holiday Schedule