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Visitor Guidelines

Welcome to CHM

We’re delighted to have you join us in exploring the rich history of computing. To ensure a safe, enjoyable, and educational experience for all our guests, we ask that you follow these simple guidelines during your visit.


Admission and Payments

  • Tickets are final sale, non-refundable, and non-transferable.
  • We accept debit cards, credit cards, and digital payment apps at our Museum store and ticket counters. Cash is only accepted at the Cloud Bistro café.


Visitor Conduct

  • Please treat each other and our staff with respect. Profanity, rude, inconsiderate, or abusive behavior is not allowed.
  • Disruptive noise is prohibited. Please set electronic devices to silent mode to maintain a peaceful environment.
  • Proper attire, including shoes and shirts, must be worn at all times in the Museum.


Accommodations and Accessibility

  • Motorized mobility devices are permitted in the galleries at their slowest speed. Manual wheelchairs are available free-of-charge on a first-come, first-served basis at the Coat Check.
  • Service animals are welcome but must remain on a leash and under control at all times.


Security and Safety

  • You must comply with all security requirements, which may include searches of person and belongings and confiscation of prohibited items.
  • The Museum is not responsible for lost or stolen articles. Please keep your belongings with you.


Photography and Mobile Device Use

  • Personal non-flash photography is allowed. Use of flash, tripods, or other professional equipment is prohibited.
  • Devices should be used respectfully and should not disrupt the enjoyment of other visitors.


Food, Drink, and Smoking

  • Eating and drinking are not allowed in the exhibition areas. This includes water bottles.
  • Smoking is not permitted anywhere inside the Museum.


Family and Child Policies

  • Visitors aged 12 and under must be accompanied by an adult at all times.
  • We welcome breastfeeding and bottle-feeding throughout our spaces. A Mothers Room is available upon request.


Items Not Allowed

  • Please do not bring large bags, backpacks, strollers (unless noted for specific exhibitions), or umbrellas into the exhibition areas. A coat check service is available.
  • Prohibited items include but are not limited to weapons, illegal substances, professional cameras, tripods, monopods, selfie sticks, and large bags or backpacks.



Thank you for your cooperation and for helping us maintain a safe and welcoming environment for all our visitors. Enjoy your visit to CHM!

10 a.m.–5 p.m.

Holiday Schedule

Computer History Museum
1401 N. Shoreline Blvd.
Mountain View, CA 94043 
(650) 810-1010 


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