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Frequently Asked Questions

How are you keeping me safe?

To ensure your health and safety we are following the guidelines listed below.

  • Visitors with negative COVID-19 test results taken within 72 hours prior to visiting are permitted to enter the Museum.
  • Masks are recommended to be worn indoors but not required except during docent-led tours and demonstrations.
  • Exhibits and all public spaces are disinfected frequently.
  • 100% fresh air is filtered through our HVAC system.
  • Handwashing and sanitizing stations are located throughout the Museum.

Do I have to wear a mask?

No. While masks are strongly recommended, they are not required inside of the Museum except during docent-led tours and demonstrations.

What is the vaccine requirement?

In accordance with the Santa Clara County vaccine recommendation, proof of full COVID-19 vaccination and a valid photo ID are required for everyone in the Museum, with the exception of children five and under. Visitors who provide a negative COVID-19 test taken within 72 hours are exempt from vaccination requirements.

What are the acceptable proof of vaccinations?

Please be prepared to show proof of full vaccination and a valid photo ID at the front desk when you visit. Valid forms of proof of vaccination include:

  • An original, a copy, or a picture of your CDC vaccination card
  • Documentation from a healthcare provider
  • Personal digital COVID-19 vaccine record issued by the State of California or by an approved private company

Proof of vaccination will be cross-checked against each visitor’s photo ID. A written self-attestation or verbal declaration of vaccination status is not acceptable as a form of proof. Access your State of California vaccine record here: myvaccinerecord.cdph.ca.gov

When did this take effect?

The new vaccination verification requirements took effect on March 2, 2021.

What if a child, age six or older, doesn’t have a photo ID to cross-check against their proof of vaccination?

To confirm a child’s proof of vaccination, please bring some form of identification. If a child does not have a photo ID, a non-photo ID (e.g., school ID) or verification from an accompanying adult is sufficient.

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